After your project launches, your system needs someone who understands how it was built. Our managed services retainer gives you dedicated hosting, uptime monitoring, and direct access to the developer who wrote your code — not a generic support ticket queue.
Most "managed hosting" means your files sit on someone's server, and when something breaks, you open a ticket with someone who has never seen your code. That's not what this is.
What the retainer covers. Your site or app runs on dedicated infrastructure we monitor directly — not a shared pool that goes down when someone else's traffic spikes. We watch for errors, run backups, handle security patches, and keep things running. When something needs attention, you send a message and hear back from the person who built it.
Who it's for. Clients who launched a custom website, operations hub, mobile app, or integration with us and want to keep someone close to the codebase on hand. If you've ever had a developer build something and then gone silent — you already know why this matters.
Ongoing development. Most retainers include a monthly dev hours block at a reduced rate. Small fixes, content updates, new feature requests — scoped and turned around fast because there's no ramp-up time. Larger projects are quoted separately and you stay at the front of the queue.
What it replaces. The scramble to find a new developer every time something needs changing. The "can you help me figure out how this was built" conversation. The generic hosting plan that tells you nothing when your site goes down at 11pm on a Saturday.
Scope varies based on your system — here's what every retainer covers as a baseline.
Your project runs on its own infrastructure, not a shared pool. We configure and manage it directly — no generic control panels or mystery outages.
We're notified before you are if something goes down. 24/7 monitoring with alerts routed directly to us — not to a queue we check on business days.
Regular backups, dependency updates, and security patches applied on a schedule. If something goes wrong, restoration is fast because backups are current.
Message the person who wrote your code. Questions, bugs, requests — you get a real answer from someone with full context, not a copy-pasted FAQ.
Monthly dev hours at a reduced rate. New fields, new pages, new workflows — turned around fast because there's no ramp-up, no "let me read through the codebase" delay.
Retainer clients stay at the front of the queue. Urgent fixes are prioritized same-day. You never wait in line behind a new client engagement.
Most clients move to a retainer after launch — here's why it's worth it.
Your site or app runs somewhere, maintained by no one in particular. When something breaks, you're starting from scratch finding someone who can help — and they don't know how it was built.
One person manages, monitors, and maintains your system. They know the codebase inside out because they built it. Updates, fixes, and new features happen fast, with no ramp-up required.
Retainers are scoped to your system. These are typical starting points — we'll confirm the right fit on a call.
Pricing is scoped to your project's complexity and your ongoing needs. Book a free call to discuss →
Straight answers about ongoing support and hosting.
Book a free call to talk through your system, what you'd need covered, and what a retainer would look like. No commitment — just a real conversation about what makes sense.